Review management for business

Yes, if the review violates platform rules. We analyze each review, collect evidence of violations, and create a proper appeal. The moderation process can take from 1 to 3 months. Guarantees depend on the specific situation and platform's compliance with rules.

The first results are noticeable within 2-4 weeks. Review writing passes moderation within 3-7 days. Search promotion requires 1-2 months of stable work. Everything depends on the current reputation state and chosen service package.

Yes, SERM (Search Engine Reputation Management) focuses on managing reputation in search engines and reviews, while PR is about working with media and shaping public opinion. SERM works more specifically with online reputation.

We don't sell fake reviews. Our task is to help satisfied customers leave reviews and create a natural feedback picture. All reviews are written uniquely, pass moderation, and look organic, which is important for long-term reputation.

The cost depends on the current reputation state, number of platforms, and scope of work. The minimum package starts from 50,000 ₸/month. For an accurate estimate, contact us — we'll conduct a free audit and offer an optimal solution.

Absolutely. We sign an NDA agreement, all data is stored in protected systems, only responsible specialists have access. Client confidentiality is our priority.

SERM is an important part of the online strategy, but for full promotion we recommend combining it with SEO, contextual advertising, and SMM. Reputation management increases trust and conversion, but attracting traffic requires a comprehensive approach.

We work with key platforms: Yandex Maps, 2GIS, Google Maps, ZOON, Otzovik, VK and other niche services. We select channels for your niche and region to maximize visibility and trust.

We start with a reputation audit, a brief, and goal alignment. Then we sign the contract and NDA, request the necessary access, or build a plan without it. After that we form the strategy and begin the work.

Yes, we work on a monthly model. You can pause at any time, and the achieved results remain. We discuss the monthly plan in advance and fix the scope of tasks.