Up Rate — reputation management and reviews on 2GIS, Yandex and Google Maps

Reviews on geo-services for business

We build review operations for 2GIS and Yandex Maps in Astana, clean up listings, and run SERM for local search queries. We show how rating growth works in practice.

Why clients choose us

Building trust

Reviews pass 2GIS and Yandex moderation — no templates. Clients see natural wording and trust your listing.

Increasing loyalty

The tone of «we recommend» and «will come again» drives repeat visits and referrals.

Protection from negativity

We prepare responses to negatives and appeal reviews that violate rules. We reduce the impact of competitor attacks.

Competitive advantage

A 4.5+ rating and fresh reviews boost conversion. In 2GIS and Yandex, a strong reputation helps you win the deal.

Platforms We Work On

2ГИС

Яндекс Карты

krisha.kz

ZOON

Google Maps

Flamp

Otzyv

Zapis

iDoctor

Naimi

VK

HeadHunter

Tripadvisor

Яндекс Недвижимость

Doq

Cooperation route

1. Audit of requests and cities

Semantics for «service + city» queries, competitor analysis. We build a plan: which cities and platforms to add first.

2. Fix listings

We fill in and design 2GIS and Yandex cards: photos, descriptions, categories, addresses, hours. We bring everything to a consistent look.

3. Review strategy

We build a publication schedule and negative response plan. We choose tone and pace based on your niche.

4. Publication and control

We monitor publications, moderation, and rating. Reports show weekly progress.

5. Local scaling

We replicate the process to other cities and branches. One workflow — all regions.

Final Result

Promotion

We use existing platform algorithms that contribute to your promotion and growth among competitors

Traffic

We increase traffic of potential clients to the company profile by at least 20%

Reporting

Profile traffic analysis and convenient monitoring of all passing reviews

Customer Trust

We achieve perfect reputation: thanks to which potential clients are more likely to contact you

Efficiency

We are interested in improving target indicators in order to build a strong and mutually beneficial partnership

Pricing

Choose the right plan — from targeted boost to full reputation management.

Pro

Maximum results by service volume

56 000
49 000
what's included
50 50 reviews
+3 +3 negative removals
you get
Active rating growth
Increased customer trust
Results within the first month
Negative cleanup bonus
Popular

Ultra

Personal management + content

120 000
105 000
what's included
100+ 100+ reviews
+10 +10 negative removals
Negative responses
Content management
you get
Maximum rating growth
Full profile management
Results within the first month
Negative cleanup bonus
New customer acquisition

Premium

For chains with 3+ locations

21 000/ per location
what's included
20 20 reviews per location
+2 +2 negative removals per location
Personal manager
Full reporting
High priority
you get
Rating control across all locations
Consistent review style
Cost savings at scale
Dedicated manager handling operations
Rating strategy & brand management

FREQUENTLY ASKED QUESTIONS

We've answered the most popular questions that help you better understand our approach, processes, and values

CAN A NEGATIVE REVIEW BE DELETED PERMANENTLY?

Yes, if the review violates platform rules. We analyze each review, collect evidence of violations, and create a proper appeal. The moderation process can take from 1 to 3 months. Guarantees depend on the specific situation and platform's compliance with rules.

HOW QUICKLY WILL THE FIRST RESULTS APPEAR?

The first results are noticeable within 2-4 weeks. Review writing passes moderation within 3-7 days. Search promotion requires 1-2 months of stable work. Everything depends on the current reputation state and chosen service package.

IS SERM DIFFERENT FROM PR?

Yes, SERM (Search Engine Reputation Management) focuses on managing reputation in search engines and reviews, while PR is about working with media and shaping public opinion. SERM works more specifically with online reputation.

CAN YOU JUST BUY GOOD REVIEWS?

We don't sell fake reviews. Our task is to help satisfied customers leave reviews and create a natural feedback picture. All reviews are written uniquely, pass moderation, and look organic, which is important for long-term reputation.

HOW MUCH DOES REPUTATION WORK COST?

The cost depends on the current reputation state, number of platforms, and scope of work. The minimum package starts from 50,000 ₸/month. For an accurate estimate, contact us — we'll conduct a free audit and offer an optimal solution.

WILL CONFIDENTIALITY BE MAINTAINED?

Absolutely. We sign an NDA agreement, all data is stored in protected systems, only responsible specialists have access. Client confidentiality is our priority.

IS SERM ALONE ENOUGH FOR BUSINESS PROMOTION?

SERM is an important part of the online strategy, but for full promotion we recommend combining it with SEO, contextual advertising, and SMM. Reputation management increases trust and conversion, but attracting traffic requires a comprehensive approach.

WHICH PLATFORMS DO YOU WORK WITH?

We work with key platforms: Yandex Maps, 2GIS, Google Maps, ZOON, Otzovik, VK and other niche services. We select channels for your niche and region to maximize visibility and trust.

HOW DOES COOPERATION START?

We start with a reputation audit, a brief, and goal alignment. Then we sign the contract and NDA, request the necessary access, or build a plan without it. After that we form the strategy and begin the work.

CAN YOU PAUSE THE WORK AT ANY TIME?

Yes, we work on a monthly model. You can pause at any time, and the achieved results remain. We discuss the monthly plan in advance and fix the scope of tasks.

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Improve your reputation today

Get a free consultation and learn how to improve your business reputation

Improve your reputation today

Get a free consultation and learn how to improve your business reputation

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